k88x's Privacy Policy

1 Introduction

k88x is a trusted online betting and casino platform in Bangladesh. We give the highest priority to the privacy of our users. Through this Privacy Policy, we aim to clearly explain what information we collect from you, why we collect it, how we use it, and how we keep it secure.

By registering on, accessing, or using any service on our platform, you consent to the data processing practices described in this policy. k88x is always committed to protecting user rights and ensures data security through both technical and administrative measures.

2 Information We Collect

k88x may collect various types of information for different purposes. A detailed description of the information collected is provided below:

2.1 Registration and Identity Information

When you create an account on k88x, we collect the following information:

• Full name and date of birth
• Valid email address
• Mobile phone number
• Password (stored in encrypted form)
• Preferred currency (Bangladeshi Taka / ৳)

2.2 Identity Verification Information (KYC)

For the purpose of account security and fraud prevention, we may collect the following information during the identity verification process:

• National ID card (NID) or passport copy
• Driving licence
• Utility bill or bank statement (for address verification)

2.3 Financial Information

When depositing or withdrawing funds on k88x, we collect information related to financial transactions, such as:

• bKash, Nagad, Rocket mobile banking numbers
• Bank account number and bank name
• Transaction amount and time
• Transaction ID and reference number

Please note that we do not store any full card numbers or PINs. All financial information is protected by industry-standard encryption technology.

2.4 Usage Information and Log Data

When you use the k88x platform, our system automatically records certain information:

• IP address and device type
• Browser type and version
• Pages visited and time spent
• Click and navigation patterns
• Gaming history and betting information

2.5 Cookies and Tracking Technology

We use cookies and similar technologies to improve your browsing experience and ensure the functionality of the platform. You can disable cookies from your browser settings, but this may affect some functionality of the platform.

3 Purposes of Using Information

k88x uses the collected information for the following legitimate purposes:

3.1 Account Management and Service Delivery

• Creating and verifying accounts
• Processing and confirming transactions
• Providing bonuses and rewards
• Providing customer support
• Providing VIP programme benefits

3.2 Security and Fraud Prevention

• Detecting and preventing fraudulent activities
• Preventing unauthorised access to accounts
• Ensuring anti-money laundering measures
• Age verification (for users aged 21 and above only)

3.3 Service Improvement and Personalisation

• Improving the user experience on the platform
• Displaying relevant advertisements and promotions
• Personalising game recommendations

3.4 Legal and Regulatory Obligations

Storing and providing information in accordance with applicable laws, regulations, or directions from government authorities.

4 Data Storage and Security

k88x takes the security of your information very seriously. We have adopted industry-standard technical and organisational security measures:

The data retention period is determined based on relevant legal requirements and business needs. Even after an account is closed, certain information may be retained for a specified period for legal and regulatory reasons.

5 Sharing Information with Third Parties

k88x does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Only the necessary information is shared with trusted technology and service providers who assist in operating our platform. These partners operate under strict confidentiality agreements and may only use the information received for the specified purpose.

5.2 Payment Processing

Necessary information is shared with payment service providers such as bKash, Nagad, and Rocket to process financial transactions. This information sharing is done solely for the purpose of completing transactions.

5.3 Legal Obligations

Information may be provided when required by a court order, a lawful request from an investigating authority, or applicable law. In such cases, k88x will make every effort to protect the interests of the user.

5.4 Business Transfers

User information may be transferred in the event of a company merger, acquisition, or asset transfer. In such cases, the new owner will be required to comply with this Privacy Policy.

6 User Rights

As a k88x user, you have the following rights:

6.1 Right of Access

You may request to view any personal information we hold about you. We will provide the requested information within a reasonable time.

6.2 Right to Rectification

If any information we hold about you is inaccurate or incomplete, you may request a correction. We will make the necessary corrections as quickly as possible.

6.3 Right to Erasure

In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained for legal or regulatory reasons.

6.4 Right to Object to Processing

You may object to the processing of your information for marketing communications or profiling purposes. We will respect your preference.

6.5 How to Exercise Your Rights

To exercise any of the above rights, please contact our support team. We will endeavour to respond to your request within 30 business days.

7 Privacy of Minors

k88x is for users aged 21 and above only. We do not knowingly collect any information from minors (persons under 21 years of age). If we become aware that a minor is using our platform, we will immediately close the relevant account and delete the information collected.

If you believe that someone you know who is a minor is using our platform, please notify our support team immediately.

8 International Data Transfers

k88x's servers and technology infrastructure may be located in various countries. Your information may be transferred to and stored in other countries, where data protection laws may differ. However, regardless of where the information is transferred, we maintain the standards described in this Privacy Policy and ensure that appropriate safeguards are in place.

9 Marketing and Communications

Subject to your consent, k88x may inform you about relevant promotions, bonus offers, and platform updates via email or SMS. You may request to stop receiving communications at any time — by using the "Unsubscribe" link in an email or by contacting the support team directly.

However, it is not possible to opt out of necessary communications relating to account security, transaction confirmations, and regulatory matters, as these are essential for the protection of your account.

10 Responsible Gaming and Use of Information

k88x is committed to responsible gaming. We may analyse information about a user's gaming patterns to identify potentially problematic behaviour and provide assistance where necessary. This information is used in the interest of user protection and is not shared with third parties.

To learn more about responsible gaming, please visit our Responsible Gaming page.

11 Policy Changes and Updates

k88x reserves the right to update this Privacy Policy as needed. For any significant changes, we will notify users in the following ways:

• Displaying a notice in a prominent location on the website
• Sending a notification to the registered email address
• Updating the "Last Updated" date at the top of the page

Continuing to use the platform after a change means you are consenting to the revised policy. For significant changes, we may seek your explicit consent.

12 Contact Us

If you have any questions, comments, or concerns about this Privacy Policy, please contact our support team:

Our privacy team is always ready to respond to your requests. k88x is always vigilant and committed to protecting your information.